About Intermountain Therapy Animals
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Intermountain Therapy Animals is a
non-profit organization, with a current IRS 501(c)(3), bringing animal resources to human
needs. We specialize in providing animal-assisted therapy in the areas of physical,
occupational, speech and psycho therapies, as well as special education. Our mission is
"enhancing quality of life through the human-animal bond". Our motto is
"Pets Helping People".
The ITA volunteer program provides carefully
screened therapy animals and handlers (see FAQs section) who work with human service and health
care professionals to serve those in need.
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| We work with children and adults
who are physically, developmentally, or emotionally
disabled, as well as others who can benefit from the unique qualities that interaction with an
animal can provide. |
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| Members of Intermountain Therapy
Animals are trained to provide pet-facilitated therapy in hospitals, mental institutions, nursing
facilities, detention homes, extended care centers, and schools. |

Enhancing quality of life through the
human-animal bond.

Pets Helping People
- Integrity
- Compassion
- Creativity
- Excellence
- Fun
- Demonstrating the highest levels of ethical and professional behavior through our
integrity.
- Showing compassion for people and animals.
- Fostering creativity in developing the many possibilities of the
human-animal bond.
- Providing excellence in service to our members and clients.
- Approaching all activities for members and clients as an opportunity for
fun.

- We adhere to operating and therapy guidelines and policies which are designed to
maintain dignity, quality, and safety for the clients and animals. When questions arise, we work to resolve
them in a positive manner that respects both clients and animals.
- We have clearly defined roles and work assignments that promote and maintain
dependability for our clients and each other.
- We are always professional when representing ITA. This includes policies, uniforms,
and being knowledgeable about what we do.
- There is a place for each volunteer to participate through the sharing of time, ideas
and talents.
- Client confidentiality is always maintained.
- Fun

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Kathy Klotz
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Executive Director
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kathy@therapyanimals.org
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(c) 801-277-8271
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| I joined ITA as a volunteer right at its inception in
1993, and was a Pet Partner with my Australian Shepherd, Foster, for eight years until he died
in 2002. (I regret that despite four other dogs and six cats in my household since that time,
none of them has wanted to be anything but my person therapist.) I became Assistant Director in
1996 and Executive Director in 1997. After 25 years in academic (UCLA) and corporate
environments, where I worked mostly in public opinion research, I had finally found what I
wanted to be when I grew up. Putting people and animals together, for the happiness and healing
of both, is among the most joyful and rewarding "work" on earth. |
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Karen Burns
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Assistant Director
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karen@therapyanimals.org
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| I joined ITA In 1996 and volunteered with my pet partner
Maggie, a Harlequin Great Dane, for eight years in a variety of settings. We enjoyed working
with kids at a residential treatment center, visiting brain-injured clients at a group home,
and going to hospitals and assisted living facilities. The R.E.A.D. program was a fabulous way
for Maggie, as a senior dog, to keep on volunteering and one of my favorite settings. I began
working for ITA in 1999, leaving the corporate environment for the rewarding world of
animal-assisted interactions. As Assistant Director, I manage the financial system, conduct new
volunteer training and orientation classes, and coordinate our ITA R.E.A.D. program here in
Utah. Maggie passed in 2004. I soon found myself with a Dutch Bunny named Clair as my therapy
partner. What fun I had going from large to little! Reading with kids continued as a favorite
for us. Clair also had special requests from clients at the Burn Trauma Unit at the University
of Utah Hospital. We said good-bye to Clair in 2008. Although I don't currently have a therapy
companion, we have high hopes for Chloe, our Miniature Dachshund who came to our family in
2008. My free time is spent with my family, husband Rob, kids Jessie and Zack, and four cats
and a horse in addition to Chloe. |
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Melissa Byrd
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Administrative Assistant
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melissa@therapyanimals.org
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| I have always loved animals and, though I didn't fully
understand it until I came to ITA, it's because of the love they give so willingly to anyone
who will accept it. Being able to "witness" the great works and small victories that our
amazing volunteers and programs and their clients achieve on a daily basis never ceases to send
chills up my spine and bring tears to my eyes. I have been lucky enough to be on the staff of
ITA for 12 years, and feel sincerely privileged to work for the organization and with my fellow
staff members. I have had many beloved pets but, as we say in the office, they only enjoyed
being my personal therapist and wouldn't have enjoyed being in the AAT settings. Anyone who
knows me will tell you I'm not big on group gatherings, but I do enjoy speaking with people and
assisting when I can. I also like to camp, hike and spend time with my family. |
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Nancy Rosen
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ITA Montana Chapter Coordinator
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nrosen@bresnan.net
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I started volunteering w/ITA in 1998 with my first
Bichon, Maggie, and then added KC a year (aka Killer Cottonball). Both Maggie & KC were
wonderful therapy dogs and had distinctly different visiting styles and preferences. Maggie was
a social butterfly, a schmoozer, loved everyone for a short period and then she was ready to
move on. KC was more of a snuggler, and had more staying power than Maggie. She was also one of
the original 14 R.E.A.D. dogs. Right after joining ITA, I knew that
this was where I wanted to be. I worked part-time in the SLC office in various capacities and
became a workshop instructor and an evaluator. In 2001, I moved to
Bozeman, Montana and started the ITA chapter here. Fortunately, I did not need to reinvent the
wheel and was able to implement what I learned in SLC. We now have over 70 ITA teams in
Montana. I lost Maggie in 2006, and retired KC in 2005. Eli, who is
4-1/2, has been a therapy dog for two years. He is doing a wonderful job, and following in his
sisters' footsteps. He loves the children at the elementary school where he is a R.E.A.D. dog,
and the people at the Cancer Treatment Center at Bozeman Deaconess Hospital.
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Brett Beasley
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Utah County Coordinator
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brett.beasley@broadweave.net
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Rachael and I joined ITA in 2003 with our pet partner,
Jaro, inspired by a public service piece about ITA on a noon news show. Jaro was a natural, and
he is by now the "elder statesman" animal therapist in Utah County. A new puppy, Jett, joined
the clan in 2005. He proved himself to be equally adept at therapy work, and has been serving
alongside his Uncle Jaro since 2007. I have been the Utah County Coordinator since 2004, and
really enjoy helping new teams establish themselves in animal-assisted therapy work. I am also
a Team Evaluator, and enjoy seeing both halves of the pet partner teams, and the clients they
serve in the community, lifted by the human-animal bond. Rachael and I love the quality time we
are able to spend giving back to the community, and the chance to spend enjoyable time with our
"boys," at the same time is more than we could ever have hoped for.
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Trisha Clifford
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National R.E.A.D. Coordinator & Webmaster
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trisha@therapyanimals.org
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| I have been working at ITA since March 2006. I support both
R.E.A.D. and ITA members, processing paperwork, responding to requests and solving problems, as
well as keeping the website up to date. When I'm not working, I like hiking/camping with my
husband, Nathan, cooking and random activities with friends. |
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Colleen Baum
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Volunteer & Facility Services Coordinator
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colleen@therapyanimals.org
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| I have been with ITA since February 2008. I'm responsible for
coordinating volunteer services at our regular facilities, events, school presentations and
assisting in R.E.A.D. volunteer placement. I make sure our facilities have what they need for their
clients to experience the joys of animal-assisted interactions in the most optimal ways. I enjoy
spending time with my own animals as well as volunteering for various animal rescue organizations
around the state. |
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Lesley Pulsipher
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Special Projects
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lesley@therapyanimals.org
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| I love animals and have always known I wanted to work with
them, so when I learned about ITA, I was inspired by the work and knew that was where I had to
be. I came on board in May of 2009. I also enjoy house/pet sitting on the side. I graduated
from the University of Utah in May of '09 with a double major in Environmental Studies and
Behavioral Science and Health. In my spare time, I love to hike, bike, snow board, and just be
outdoors. I am also hoping to become a foster mom to dogs in need in the near
future. |
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Ashley Mott
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R.E.A.D. Services
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ashley@therapyanimals.org
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| I joined the ITA staff in May 2010. I work on a variety
of projects related to R.E.A.D. Services and training/educational efforts. I love animals
and their unique ability to listen to the human heart and understand its needs. I also
teach ballet and modern dance, and I love hiking, camping, and running rivers with my husband,
Tim, and our dogs, Kona and Jack. |

What is Intermountain Therapy
Animals? Intermountain Therapy Animals is a non-profit organization bringing animal resources
to human needs. We specialize in providing animal-assisted therapy in the areas of physical, occupational, speech
and psychotherapies, as well as special education. Our motto is "Pets Helping People."
The ITA volunteer program provides carefully screened therapy animals and handlers who work
with human service and health care professionals to serve those in need. We work with children and adults who are
physically, developmentally, or emotionally disabled, as well as others who can benefit from the unique qualities
that interaction with an animal can provide.
Intermountain Therapy Animals volunteers are trained to provide pet-facilitated therapy in
hospitals, schools, mental institutions, nursing facilities, detention homes, extended care centers, and other
care-giving facilities.

What is our Mission? Intermountain Therapy
Animals exists to enhance quality of life through the human-animal bond. We strive to do this through:
- Our animal-assisted therapy services
- Our workshops and presentations, educating an ever-wider audience about the joys
of having animals participate in the healing process
- Our efforts to cooperate with others in our community who have similar and
complementary objectives.

What is Animal-Assisted Therapy? The use of
animals to facilitate positive changes in a broad spectrum of therapeutic settings is becoming more accepted,
appreciated and valued. Under direction of health services and education professionals, animal-assisted therapy can
promote physical, emotional, cognitive, and social improvement for people with special needs.
In animal-assisted therapy (AAT) programs, volunteer teams become formally involved in
patient treatment regimens, helping motivate the achievement of a wide variety of goals and objectives. As those
who share their lives with companion animals will attest, there are benefits that animals can provide that
oftentimes people cannot. Research is now corroborating this conventional wisdom. We have witnessed some miraculous
improvements during our animal-assisted therapy visits.
Intermountain Therapy Animals also provides animal-assisted activities
(AAA) in some settings, in which volunteers visit informally with hospital patients, nursing home
residents and people in other facilities.

What is a Therapy Animal? A therapy animal
possesses the necessary skills and aptitude (see FAQs section) to facilitate therapy under the direction of a
health care or human services professional. Therapy animals are owned by volunteers, not by the people or
organizations they serve. Dogs, cats, rabbits, guinea pigs, horses, and llamas are some of the species that have
been registered as therapy animals.

We're Carefully Trained to Care Intermountain
Therapy Animals handlers receive ongoing training in:
- Handling pets in various medical environments and care settings
- Working with licensed therapists
- Working with educators
- Dealing with emotionally-charged situations
- Following safety precautions, hospital protocol and emergency procedures
- Basic first aid and medical terminology
- Handling pets in a responsible manner
- Pet health care and grooming
Intermountain Therapy Animals receive training in:
- Socializing with children, teens and adults who are disabled
- Working with frail and elderly adults
- Working with fragile and delicate patients and situations
- Behaving in distracting and unpredictable environments
After training, pet and handler teams are certified to work in specific facilities. Each
team is accompanied by a trained observer on preliminary visits before they are certified for a site. Handlers also
receive orientation from health care personnel before visiting any medical facility. Visiting teams are always
accompanied by a therapist or other authorized health services professional.
Intermountain Therapy Animals retests and re-registers its pet/handler teams every two
years. Pets must be current on vaccinations, well-groomed, and well-socialized with other animals and
people.

What Qualifies Us to Do This Work? ITA therapy
animals and their handlers are registered as therapy animal teams through a nationwide program that provides health
and behavior guidelines for people/pet teams involved in animal-assisted activities (AAA) or animal-assisted
therapy (AAT). The program provides insurance to teams that successfully complete its skills and aptitude tests and
volunteer training.

How Do We Receive Our Training? We are fortunate
to have a large number of highly qualified staff members to provide training to all our volunteers. For example, we
have thirteen team evaluators:
1- Peggy
Chudd
2- Susan Daynes
3- Claire Hopkins
4- Kathy
Klotz
5- Kathy McNulty
6- Jaimee O'Brien
7- Lisa Pertzborn
8- Becky Roeder
9- Nancy Rosen
10- Polly Sarsfield
11- Connie Sharkey
12- Jeannie Watanabe
13- Jose
Woodhead
14- Jill Bryson
In addition, ITA has five workshop instructors:
1- Karen Burns
2- Kathy Klotz
3- Nancy Rosen
4- Connie Sharkey
5- Julia Urbanek
Where Do We Serve? Currently, ITA volunteer
teams work in schools, hospitals, and other institutions serving a variety of populations:
- Children who have been emotionally and physically abused
- Children who have developmental or physical disabilities
- Individuals who have suffered severe physical trauma or brain injury
- Elderly individuals who require institutional care
Demand for the services of ITA's well-trained pet/handler teams is growing almost daily,
and we are always seeking potential new volunteer teams -as well as financial support- to increase our ability to
provide our services to those who need them.
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